Rise up a genuine leader Who is driven by moral character and integrity Who commits to truth and responsibility Who models personal discipline and accountability Who earns respect by giving it Who is humble in self-imperfections and gracious in others’ Who nurtures trust and collaboration
Rise up a genuine leader Who is we-oriented, not me-oriented Who articulates vision with clarity and infuses pride in purpose Who disables barriers to people development Who confronts social ills with positive solutions Who seeks understanding and resolutions in contentions Who fosters creativity and inspires hope
Rise up a genuine leader Who can undo chaos and create order Who is composed instead of clamorous Who promotes diversity of viewpoints in unity of purpose Who invests in people and worthy dreams Who is transparent, trustworthy, and teachable Who upholds faith in a better future and spurs actions toward it
Rise up a genuine leader Who values people and ideas over profit Who knows virtue sustains character, but its absence destroys it Who is considerate instead of caustic Who brings competence with candor Who discerns realities with compassion and directs resolutions with care Who influences people to mutually elevate lives, institutions, and ideals.
Rise up a genuine leader Who is attentive to needs of the people and builds their spirit Who overcomes personal ego, arrogance, and unethical behavior Who rejects conflict mongering Who is consistent and persistent in value-added contributions Who equips and empowers other leaders Who builds an enduring legacy of transformational results
Sweet! The Hershey Company is the largest producer of chocolate in North America and a global leader in chocolate and sugar confectionery. With revenues of more than $6.6 billion in 2012, Hershey offers much-loved products under more than 80 brand names, including such iconic brands as Hershey’s, Reese’s, Kit Kat, Twizzlers and Jolly Rancher.
But the industry giant started inauspiciously enough with a rural farm boy lacking a formal education who apprenticed to a Lancaster, Pennsylvania candy maker. Milton S. Hershey went on to become not only one of America’s wealthiest individuals, but also a successful entrepreneur whose products are known the world over, a visionary builder of the town that bears his name and a philanthropist whose open-hearted generosity continues to touch the lives of thousands.
I recently enjoyed reading a biography of this intriguing man (Hershey: Milton S. Hershey’s Extraordinary Life of Wealth, Empire, and Utopian Dreams, by Michael D’Antonio). Here are a couple of exemplary lessons from his life for our mutual inspiration:
Persistent Improver. As a young entrepreneur, Milton Hershey failed repeatedly as a candy maker in Lancaster, Philadelphia, Denver, Chicago and New York City. After 14 years, he returned home to Lancaster and started over once again, this time improving on a recipe for caramels he learned in Colorado. His successful Lancaster Caramel Company became an early model for production line methods that Henry Ford later perfected.
Risk-Taker and Self-Believer. After selling the caramel company to a competitor for $1 million in 1900, he invested all his energies in developing a new concoction then finding favor in Europe: milk chocolate. Without even knowing how to produce a marketable milk chocolate recipe or a process for a stable and consistent chocolate bar, he bought the necessary equipment and began construction on a new factory.
Fearless Experimenter. Even after he was very wealthy and successful, Milton remained a tinkerer, always on the lookout for new products and productivity. But he was never afraid to fail in his open-minded experiments—like his ill-fated attempts to boost vitamins in his chocolate by mixing in turnips, parsley, beets, and even celery! Nor did he complain of the costs associated with such experiments.
Foresighted Planner and Builder. As a social progressive who transformed his philosophies into realities, he constructed a company town for his workers that thrived devoid of problems associated with other utopian enterprises of the times. The picturesque settlement of 14,000 residents today takes pride in its uniquely attractive design, and the livability and lifestyle it affords. Dubbed “The Sweetest Place on Earth,” its other popular attractions include Hersheypark, Hersheypark Stadium, ZooAmerica, Hershey Gardens, as well as the Penn State Hershey Medical Center.
Visionary Provider. Unable with this wife Catherine to have children of their own, Milton founded a school for orphan boys in 1909, and later donated his entire fortune to a foundation to administer the school. Today, with assets of more than $10 billion (more than that of most universities!), the coeducational school provides a free world-class education, as well as meals, clothing, a nurturing home, health care, counseling and career training to nearly 2,000 children in social and financial need.
MasterPoint:Dream Big. Try Big. Live Big. Leave Big.
In Bruce Wilkinson’s wonderfully empowering book The Dream Giver, he spins an allegory about a guy named Ordinary who leaves his comfort zone to pursue his dreams. The further he travels away from the familiar, the more unsettled he becomes, and the more he is oppressed by those opposed to his audacity to dream. He encounters Border Bullies, who try to prevent him from crossing into unfamiliar territory. His tenacity is tested in the Wasteland. And just when the fulfillment of his dream is in sight, he meets Giants, whose self-appointed purpose is to take him down and deny his dream.
If you’ve ever pursued a big dream, you know the tale is true. Some of the obstacles that prevent us from realizing our goals are gigantic. But as leaders, if we are to persist and win, we must find ways to effectively neutralize those Giants, one way or another:
Avoid the Giant. Some problems can simply be avoided, like detouring around a landslide. There may be many routes to your goal. One blocked path doesn’t mean you are deterred, merely detoured.
Redirect the Giant. Some Giants attack simply because they cannot allow any challenge to go unanswered. But if you can convince a Giant that you are not an enemy, and in fact, may share some common goals, you may be able to enlist that Giant’s considerable help by focusing its energies on another target. You may have talented and passionate Giants who have difficulty in comprehending the long-term goal, and unintentionally cause obstructions to your progress. But if that passion can be directed along a parallel path to a mutual aim, you’ve not only removed an obstacle, but have gained a committed ally.
Hinder the Giant. In an effective offensive strategy of a good football team, some members intentionally block the moves of the opposing team while others advance the ball toward the goal. Recognize that your best chance for reaching your goal is not a solo effort. Take time to develop collaborative partnerships and train your teammates in anticipation of necessary strategies.
What tactics can be employed, if necessary, to move beyond the obstacle, huge as it is? Are there any social, legal, economic, or other incentives (or disincentives) to employ? What resources can be added or removed from the state of affairs to mitigate the problem? How may the confounding issue be countered, refuted or reframed? With a well-trained and well-equipped team, your Giant may be controlled or curtailed enough for the dream to be attained.
Conquer the Giant. It is dangerous to approach a Giant. Because of its size, strength, and contrariness, confronting a Giant can be a fearfully intimidating experience. It has the capacity to seal your fate and steal your dream. Confronting the Giant may indeed be a life-and-death matter.
Fear is a natural reaction to facing the unfamiliar, the hazardous, or the unknowable. Yet, the only tonic for fear is courage: intentional action in spite of it. Knowing full well the risks, the dreamer takes a deep draught from the flask of Courage, calculates his steps, and proceeds.
Giants do not easily fall. But even the biggest and most fearsome are not invincible. Conquering them, while difficult, is possible. The dreamer/leader and his or her team must commit all available resources to knowing, acting on, and reacting to their own—and the Giant’s—strengths, weaknesses, opportunities and threats. With persistence, proper knowledge and courageous deeds against the Giant, yield it may.
Like successful dreamers, the most effective leaders find ways to disable the difficulties on the way to achieving the mission. Who or what are your Giants?
MasterPoint:Disable your Giants to achieve your dream.